Privacy Policy

Privacy Policy Last updated: 19th April 2023

Our Organisation

Sense is owned and operated by Sense Workplace Limited (Company Number 14944135). Our address is SenseHR Fields Court, Station Road DN9 1JZ United Kingdom.

Our Representative

Our representative is available at the above address and can also be reached by email at

Our Data Protection Officer

You can contact our Data Protection Officer (DPO) by email at with "DPO request" as your title.

What information do we collect and why?

The personal information we collect is provided voluntarily. Personal information is any information that can be used to identify you, or that which can be linked to you.

A summary of the information we may collect and why is listed below:

  • Personal contact details such as – Name, address, phone numbers, email address, job title
  • Your business contact details – Business name, address, phone number, email address
  • Information collected automatically from your device, including IP address, device type, operating system, unique device identification numbers, browser-type, broad geographic location (country or city)

We collect this information in order to:

  1. Provide you with quotes for our services
  2. Engage in correspondence
  3. Inform you about changes to our services and products
  4. Conduct marketing activities (with your consent)

We will endeavour to keep your information accurate, up to date and not keep it for longer than is necessary.

Purposes of Processing

We collect your name and email address when you sign up to hear more about our product. We use this information to let you know more about our product, such as when it launches, or new functionality. We also collect standard internet log and visitor behavior information automatically through cookies to understand how you use our website. To learn more about the cookies we use, or to withdraw your consent, visit our Cookie Policy.

Who will we share your personal data with?

We may pass your personal data to third-party service providers contracted to our organisation. This is strictly for the purposes of providing services to you or improving them. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide to you on our behalf. If we wish to pass any sensitive personal data onto a third party, we will only do so once we have obtained your consent, unless we are legally required to do otherwise. Categories of suppliers we may share your data with include:

  • Website hosts and technology infrastructure providers

Transfers of Personal Data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA") to third-party suppliers. We will take reasonable steps to ensure your data is held securely and in accordance with this privacy policy. We’ll only transfer your data to a recipient outside the EEA where we’re permitted to do so by law, such as:

  1. Transferring to countries approved by the European Commission
  2. Using model contractual clauses approved by the European Commission

Retention Periods for Personal Data

We will only hold your personal information for as long as is necessary to provide you with requested services. We also retain data to meet our legal obligations to regulatory bodies. When we no longer have a legitimate business need to process your personal information, we will either delete or anonymise it.

Legal basis for processing

There are different legal bases that we rely on to use your personal information. These are:

  1. Legal Obligation – We undertake processing necessary to meet our legal obligations as a data controller as the lawful basis for processing your personal data.
  2. Legitimate interest – As part of providing you with our services, we have a legitimate interest in contacting you with respect to answering queries or informing you of changes to services.
  3. Consent - To allow us (where you have permitted) to market to you electronically.

Rights Available to Individuals

You have the right to:

  1. Request a copy of your personal data that we hold about you
  2. Ask us to correct any incorrect information we have about you
  3. Ask us to delete your information
  4. Ask us to limit how we use your information
  5. Object to how we use your information
  6. Ask us to transfer your information to you or another organisation
  7. Withdraw your consent to the processing of your personal information

Right to Lodge a Complaint

If you have a complaint about how we handle your personal data, you can contact the Information Commissioner's Office whose contact details are below.

Information Commission contact details

Information Commissioners Office Wycliffe House, Water Lane Wilmslow, Cheshire SK9 5AF