{"id":47,"date":"2023-02-08T11:05:16","date_gmt":"2023-02-08T11:05:16","guid":{"rendered":"https:\/\/sense.tech\/blog\/?p=47"},"modified":"2023-04-11T09:53:23","modified_gmt":"2023-04-11T08:53:23","slug":"improving-care-in-the-community","status":"publish","type":"post","link":"https:\/\/sense.tech\/blog\/improving-care-in-the-community\/","title":{"rendered":"Improving Care in the Community"},"content":{"rendered":"\n

Frontline healthcare has seen huge challenges since covid with staff shortages causing resources to be stretched.  This has had negative impacts on the quality of care given to patients, especially in the community.  Recently, there have been reports on the amount of care being recorded vs how much was actually given.<\/a><\/p>\n\n\n\n

\u201cA dementia home care agency spent as little as three and a half minutes on taxpayer-funded care visits and filed records claiming far more care was given, according to evidence seen by the Guardian.\u201d<\/em><\/p>\n\n\n\n

The depth of the problem<\/h2>\n\n\n\n

Local authorities and healthcare services are under increasing pressure to show that funds are being used appropriately. The Guardian report raises a serious question about how agencies are using tax-payer money. This clearly requires further investigation. Which means that resources (probably more tax-payer money) will be dedicated to investigating how much care was really given. Time sheets might be scrutinised, and interviews held with patients to understand how much time was really spent. Other forms of evidence might be difficult to come by. <\/p>\n\n\n\n

It wouldn\u2019t surprise me at all to learn that this agency isn\u2019t the only one struggling to provide the amount of time with patients it\u2019s supposed to.  Agencies should be held accountable for staff honesty and punctuality. Meaning that either the correct amount of time is spent with patients (which is the optimum solution) or staff can\u2019t claim more time was spent than actually was.<\/p>\n\n\n\n

But what if there was a better way to audit agencies? What if technology could be used to create a clear audit trail? <\/p>\n\n\n\n

How location data can help<\/h2>\n\n\n\n

There are many data points that can be used, but the most obvious is time stamped location data. <\/p>\n\n\n\n

We see live data on deliveries that show us exactly where the driver is and the route that they are taking. So, why not trace movement of staff that are delivering care on tax-payer money? <\/p>\n\n\n\n

Using GPS location data and timestamp data, healthcare service providers can clearly demonstrate where a member of staff was and at what time.  But this simply verifies they were with a patient at a point in time \u2013 we believe agencies could do even more with this data.<\/p>\n\n\n\n

Why combining location data with tasks is better<\/h2>\n\n\n\n

A better solution is to combine task management and location data to provide continuous tracking data during patient care appointments. <\/p>\n\n\n\n

With Sense, patient care appointments can be set as tasks and GPS used to track the location of the healthcare staff.  As staff arrive at their appointments, they can check in using the Sense Badge, which will begin live location tracking.  At the end of the appointment, the user can check out of lone worker app and all location data is stored in the cloud.  Data is sent in real-time using the onboard 4G LTE-M data plan.  Supervisors or Operation Managers can use location data to verify how long each care giver spent with each patient. <\/p>\n\n\n\n

This data can also be used to show local authorities how much patient care was delivered, providing reassurance to those arranging and paying for the service. <\/p>\n\n\n\n

Why the problem needs to be solved urgently<\/h2>\n\n\n\n

As the problem goes on unsolved, the list of patients continues to grow, and the challenge of the delivering the right care increases. Many vulnerable patients are being left without proper care. Most importantly, their care needs must be seen to. It\u2019s also important for their loved-ones and for healthcare directors to know that patients are receiving what\u2019s been arranged and paid for (privately or through public-health).<\/p>\n\n\n\n

An urgent solution needs to be implemented, but the technology to help does at least exist.<\/p>\n","protected":false},"excerpt":{"rendered":"

Community care needs auditing. Especially when false claims are being made. How can care providers protect themselves and their staff? And how do customers know for sure they\u2019re getting what they paid for? We explore how technology can help.<\/p>\n","protected":false},"author":3,"featured_media":48,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-47","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech"],"yoast_head":"\nImproving Care in the Community<\/title>\n<meta name=\"description\" content=\"Community care needs auditing.How can care providers protect themselves and staff?And how do customers know for sure they\u2019re getting what they paid for?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sense.tech\/blog\/improving-care-in-the-community\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Improving Care in the Community\" \/>\n<meta property=\"og:description\" content=\"Community care needs auditing.How can care providers protect themselves and staff?And how do customers know for sure they\u2019re getting what they paid for?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sense.tech\/blog\/improving-care-in-the-community\/\" \/>\n<meta property=\"og:site_name\" content=\"Sense Tech Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SenseTechUK\" \/>\n<meta property=\"article:published_time\" content=\"2023-02-08T11:05:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-04-11T08:53:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cdn.sense.tech\/tech\/blog\/wp-content\/uploads\/2023\/02\/Improving-Care-in-the-Community.png\" \/>\n\t<meta property=\"og:image:width\" content=\"880\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Jason Sturman\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Sense_tech_uk\" \/>\n<meta name=\"twitter:site\" content=\"@Sense_tech_uk\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Jason Sturman\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/sense.tech\/blog\/improving-care-in-the-community\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/sense.tech\/blog\/improving-care-in-the-community\/\"},\"author\":{\"name\":\"Jason Sturman\",\"@id\":\"https:\/\/sense.tech\/blog\/#\/schema\/person\/e7e48f8cca34ba02e639863ee82f285b\"},\"headline\":\"Improving Care in the Community\",\"datePublished\":\"2023-02-08T11:05:16+00:00\",\"dateModified\":\"2023-04-11T08:53:23+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/sense.tech\/blog\/improving-care-in-the-community\/\"},\"wordCount\":635,\"publisher\":{\"@id\":\"https:\/\/sense.tech\/blog\/#organization\"},\"articleSection\":[\"Tech\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sense.tech\/blog\/improving-care-in-the-community\/\",\"url\":\"https:\/\/sense.tech\/blog\/improving-care-in-the-community\/\",\"name\":\"Improving Care in the Community\",\"isPartOf\":{\"@id\":\"https:\/\/sense.tech\/blog\/#website\"},\"datePublished\":\"2023-02-08T11:05:16+00:00\",\"dateModified\":\"2023-04-11T08:53:23+00:00\",\"description\":\"Community care needs auditing.How can care providers protect themselves and staff?And how do customers know for sure they\u2019re getting what they paid for?\",\"breadcrumb\":{\"@id\":\"https:\/\/sense.tech\/blog\/improving-care-in-the-community\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/sense.tech\/blog\/improving-care-in-the-community\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/sense.tech\/blog\/improving-care-in-the-community\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/sense.tech\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Improving Care in the Community\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/sense.tech\/blog\/#website\",\"url\":\"https:\/\/sense.tech\/blog\/\",\"name\":\"Sense Tech Blog\",\"description\":\"Sense Tech Blog - 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